Remote support. We can look with you.
Have you arranged a remote support session with Radorfa? Download the TeamViewer support tool below. Our specialist can then help investigate the issue on your device. Contact us first to agree on the support needed; starting the tool does not automatically begin a staffed session.
Windows · start the session in consultation with Radorfa.
Describe the issue and arrange the session.
Start the support tool and follow the specialist’s instructions.
Test the result together and close the connection.
From setup to everyday use
You can follow the support session
Start the connection in consultation with Radorfa. Check the result together afterwards and close the session when support is complete.
Terms of use
By downloading the tool, you agree to our terms of use. You can find them below. We recommend reading them carefully before continuing.
Remote access
By starting our support tool, you give a Radorfa employee permission to partially or fully control your device.
Liability
The software we use during Remote Support sessions has been selected and configured with great care. Despite this care, it may happen that the software does not function properly for any reason. Damage to software or data on your computer, for example, cannot be fully excluded. Radorfa ICT Group is not liable for any damage, in any form, arising from or related to the use of this Remote Support service.
Security and trust
Do you have doubts about the identity or technical skills of the support employee starting the Radorfa Remote Support session? Or about the software itself? Then do not connect. If desired, a Radorfa employee can also visit your location for support.
Discuss what you need.
Tell us what you want to achieve. We help clarify the next step and the necessary agreements.