Understand the situation first
Agree tasks and choices
Configure and test in practice
Hand over and support
Keep improving with purpose

Our working method

Know what is happening. And what comes next.

An IT transition or software project affects daily work. We make clear what we will do, what we need from your organisation and how you will assess the result. From the initial question to support after delivery.

The route to your solution

Decide together. Deliver with care.

  1. 01Understand your situation
  2. 02Agree the approach and boundaries
  3. 03Configure, build and test
  4. 04Hand over and support
  5. 05Keep improving with purpose

A clear agreement and a concrete result at each step.

From question to delivery

Five steps, adapted to your project.

A small change needs less detail than a complete migration. The foundation stays the same: understand the need, make agreements and check that it works in practice.

  1. 01

    Understand your situation

    We discuss where work gets stuck, which users and systems are involved and what constraints apply. For management tasks, we also review devices, accounts, licences and existing agreements.

    What this gives you

    A shared view of the question, dependencies and desired result.

  2. 02

    Agree the approach and boundaries

    We discuss options, work, costs, planning and responsibilities. We also agree what falls outside the project and how to handle additional requests.

    What this gives you

    A proposal with a defined scope and decision points.

  3. 03

    Configure, build and test

    We deliver the agreed changes and test realistic tasks. Where appropriate, we use a pilot group, test environment and recovery plan to prepare the transition.

    What this gives you

    A solution checked against the agreed acceptance criteria.

  4. 04

    Hand over and support

    We document relevant configuration, guide users where agreed and define who handles questions, maintenance and incidents. Availability and follow-up form part of those agreements.

    What this gives you

    A handover with documentation, responsibilities and a support route.

  5. 05

    Keep improving with purpose

    After use, we discuss what needs further attention. We assess the impact of new requirements, processes or software versions before agreeing the next step.

    What this gives you

    An informed decision on maintenance or further improvement.

What testing means for your organisation.

A successful technical installation is one check. We also assess whether people can perform the intended work. For example:

With Microsoft 365

Can an employee sign in, send email and use the right files? Have permissions and recovery of important data been checked?

Microsoft 365 →

With Odoo and integrations

Does an order arrive with the right customer, products and amounts? What happens after an error or when a message is sent again?

Odoo integrations →

With custom software

Can users complete their tasks? Have input validation, access rights and data exchange been tested, and is the delivered version documented?

Custom software →

Helpful information for our first conversation.

  • The process or problem you want to improve.
  • The systems, people and current suppliers involved.
  • Your timing, constraints and what you have already tried.

Clear before you start

Practical questions about our approach

Have another question? We would be happy to discuss it.

How will we know what the work costs?

Once we understand your question sufficiently, we agree the work and costs. If an investigation is needed first, we agree that in advance too. Your proposal describes the assignment, costs and responsibilities.

What if requirements change during the project?

We assess the impact on work, cost, dependencies and timing. Additional work is carried out on the basis of new agreements.

Can our employees keep working during a transition?

We assess the impact on your operations and plan accordingly. An interruption may be needed. We discuss that in advance, including preparation and possible recovery options.

Can you manage the solution after delivery?

Yes. We discuss which parts Radorfa will manage and the support involved. Scope, availability and follow-up are documented in the agreements.

Let us talk

Let us make your first step concrete.

You do not need a complete project plan yet. Describe your situation and we will discuss the information needed to propose a suitable approach.